Holiday Inn Express London Chingford by IHG

We were really satisfied with the way the staff treated us. Everybody was always nice and helpful, always smiling and ready to solve any problem. I really liked the vegan option at breakfast. Public transportation is pretty close as well as supermarket.

We have booked this hotel for nearly 12 nights during our visit to the UK, and overall, it was a fantastic experience. First and foremost, the staff were exceptional. Every time I had a request—whether it was to store luggage, change rooms, use the conference room, or leave valuables at reception—they responded swiftly and were always supportive and professional. Their attentiveness really made a difference. Breakfast each morning was another highlight. It included a great selection of hot food such as eggs, tomatoes, hash browns, and bacon, along with bakery items and a coffee machine. Considering food prices in the city, the breakfast alone added excellent value for money. Our room was clean and serviced daily. There was one incident where we weren’t happy with the assigned room, but the staff handled it graciously and moved us to another room, which we were much happier with. Overall, our experience at this hotel was excellent, and we will definitely choose to stay here again on our next visit.

Staff were casual and friendly whilst still professional and speedy with service. Breakfast and bar was enjoyable and homey. Ensuite was roomier than expected, very comfortable and the amount of mirrors was incredibly useful.

Staff were friendly and approachable. We had a one year old with us and we found the staff to be very accommodating when it came to cutlery and cups ect for him. The room was clean and tidy but extremely small. We had a double bed, double fold out bed and a travel cot. When I say there was a foot of space then all the beds connected up to the window wall, it was like playing the floor is lava getting across the room with four of us. I'm pleased we weren't in the room for long we were out and about during the day but in the evenings after showers ect before bed it was very difficult navigating the room with next to no floor space and a toddler wanting to roam. Our teenager loved it lounging on the bed settee and kept himself out of the way. Overall we had a pleasant stay and we'd happily return in the future especially when our toddler won't need a travel cot so we would have extra floor space.

staff were very friendly & helpful lunch - toasted sandwich & chips - was delicious Breakfast - buffet style - good selection available & topped up as necessary, so didn;t have to wait for anything Room - very comfortable bed. Toiletries in bathroom were good quality & towels were plentiful. I was far too excited to find there was an iron & board in the room!